Refund and Returns Policy

At MyWeedWay, customer satisfaction is important to us. This Refund & Returns Policy outlines the conditions under which products purchased from www.myweedway.com may be returned, exchanged, or refunded.

By placing an order with us, you agree to the terms outlined below.

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1. Eligibility for Returns

Due to the nature of our products, we accept returns only under specific conditions.

You may be eligible for a return or refund if:

• The item was damaged during shipping
• You received the wrong product
• The item is defective or compromised

To qualify:

• The request must be made within 7 days of delivery
• The product must be unused, unopened, and in its original packaging
• Proof of purchase (order number or receipt) is required

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2. Non-Returnable Items

For safety, hygiene, and regulatory reasons, the following items cannot be returned:

• Opened or used products
• Perishable goods
• Products marked as final sale
• Gift cards or promotional items

We reserve the right to refuse returns that do not meet these conditions.

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3. Refunds

Once your return is received and inspected:

• You will be notified of the approval or rejection of your refund
• If approved, refunds will be processed within 5–10 business days
• Refunds are issued to the original payment method only

Partial Refunds

In certain cases, only partial refunds may be granted:

• Items not in original condition
• Damaged items not caused by shipping
• Returns requested outside the eligible window

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4. Exchanges

We replace items only if they are:

• Defective
• Damaged
• Incorrectly shipped

If you need an exchange, contact us at:
support@myweedway.com

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5. Return Process

To initiate a return:

1. Contact our support team at support@myweedway.com
2. Provide:
   • Order number
   • Description of the issue
   • Photos (if applicable)
3. Wait for return authorization and instructions
4. Ship the item to the address provided

⚠️ Do not send items back without prior authorization, as they may not be accepted.

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6. Shipping Costs

• Customers are responsible for return shipping costs, unless the error was on our side
• Original shipping fees are non-refundable
• We recommend using a trackable shipping service

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7. Order Cancellations

Orders can only be canceled if:

• They have not yet been processed or shipped

Once an order has been shipped, it cannot be canceled.

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8. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your credit card provider (processing times may vary)
• Contact your bank

If the issue persists, email us at support@myweedway.com

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9. Product Disclaimer

Due to the nature of cannabis/CBD-related products:

• Effects may vary from person to person
• We do not guarantee specific results
• Dissatisfaction based on personal experience does not qualify for a refund

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10. Contact Us

If you have any questions about returns or refunds, contact us:

MyWeedWay Support Team
Email: support@myweedway.com
Website: www.myweedway.com